A recent report by Denise Braily, the President of Australian BFCSA (Banking & Finance Consumers Support Association), to a Royal Commission on banking provided a worrying picture of banking in Australia.
Her research and findings on the dark arts of some debt sales Down Under reverberated more widely for a reason; it can happen in parts of banking in a hot market. How widespread, however, is uncertain.
Business development managers can train front line debt sellers to act as agents of the bank, tasked with selling as much debt as possible.
By Eddie Hobbs